Shipping policy
SHIPPING POLICY
At Stone Cold, we strive to provide our customers with the best possible shopping experience. As part of this commitment, we offer fast and reliable shipping on all orders within India and overseas.
PROCESSING TIME
We process all orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day, If not ready in stock, the pieces are carefully crafted in small batches which might take upto 5-7 days before shipping.
SHIPPING TIME
We offer standard shipping, which typically takes 3-5 business days for delivery within India. International orders may take longer due to customs processing times and are subject to additional fees.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online and see its estimated delivery date.
FREE SHIPPING
We offer free standard shipping on all orders within India.
Please note that shipping times may be affected by factors outside of our control, such as weather, shipping carrier delays, and holidays. We are not responsible for any delays or delivery failures caused by such factors.
If you have any questions or concerns about our shipping policy, please contact us at support@stonecold.com.
Limitation of Liability
Stone Cold will not be liable for any damages arising from the use of our website or the purchase of our products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
Indemnification
You agree to indemnify and hold Stone Cold harmless from any claims, damages, losses, or expenses arising from your use of our website or your purchase of our products.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.
Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of any changes made to these terms.
If you have any questions or concerns about these terms and conditions, please contact us at support@stonecold.com.